Skip to Main Content
HOME   >   WHO WE ARE

Privacy Policy

Red Knot is a furniture retailer in the Oahu, Honolulu, Kapolei, Pearlridge, Hawaii areas. The Company's mission is to create an efficient, informative, and enjoyable online shopping environment that enables our consumers to:

  • Access the largest selection of furniture available in one place
  • Find all the information necessary to make educated purchasing decisions
  • Conveniently search for furniture in a manner tailored to the way in which each customer wishes to shop
  • Receive premier customer service in a personal, supportive environment
  • Satisfy all furniture needs in a one-stop shopping environment

Red Knot offers a much greater selection of furniture than could be cost effectively shown in a physical showroom. The Red Knot web site is designed to be the ultimate self-service shopping environment with powerful search tools, rich product information, and educational editorial content. We are committed to providing our customers with the highest levels of service. As such our web site is supported by our stores, which is staffed with knowledgeable and helpful sales associates. Shopping for furniture can be difficult and frustrating. Red Knot is committed to creating an online marketplace where you can find a great selection of products at affordable prices.

Information this Site Gathers & Tracks

The Red Knot web site logs cookies, IP addresses and browser types, but we do not link this information to anything personally identifiable. This means that a user's session will be tracked, but the user will be anonymous.

You can browse our site without entering any personal information and therefore remain anonymous during your visit. However, we hope that all of our visitors will register with us so that we can learn more about our valuable customers and keep them updated with our newsletter and provide personalized service. Our registration form asks users for some or all of the following information: connotation, name, company, title, email address, phone number, username, password, preferences, comments, and various types of demographic information. The username, email address, and password are often used to uniquely identify an individual so that that individual may access particular online resources such as their saved shopping cart, and profile information. This information may also be used to modify the web site in order to enhance your shopping experience. We use this information to personalize your shopping experience. Our secure servers protect the information using advanced encryption and firewall technology. Your personal information cannot be read as it travels to our system. Our partners are not permitted to sell, rent or share this information.

If you choose to purchase a product or service through our Website, we also will collect your credit card information. Currently, we use a third party service provider to process credit card transactions on our behalf. The third party will collect from you contact information (such as your name, address, and e-mail) and financial information (such as credit card number and expiration date).

Red Knot does not give, sell, rent or trade prospect information to third parties. The information you must provide for a purchase includes: Your billing information: first name, last name, title, company, email address, phone number, coupon code and additional comments.

Exception: If you arrived at the Red Knot web site from one of our Partner sites participating in a Co-Branded site (indicated by both the Red Knot logo and the Partner's logo displayed on the top of the page) then information about you may, in some cases, be distributed back to the Partner site.

Use of the Information this Site Gathers & Tracks

The Red Knot web site logs IP addresses for systems administration purposes and these logs will be analyzed to constantly improve the value of the materials available on the web site.

Red Knot Registration Form

We encourage all visitors to register with Red Knot. Your name and email address are used to send you our newsletter containing product updates and special offers. If you would rather not receive the newsletter, but would still like to register, please indicate your preference by marking the appropriate box presented on the registration form. Occasionally, we like to present you with special offers from our partners. This involves sharing your information with them so they can send you the offer. If you prefer, you can choose that your information not be shared with our partners by indicating your preference on the registration form. Preferences and demographic information is used to help us improve our service and products. The more we know about you, the better we can serve you.

Sharing of the Information this Site Gathers/Tracks

For those visitors who register with Red Knot, we may share your preferences and demographic information with select partners, but will never sell or rent your personally identifiable information to any third party without your consent. Please see the Opt-out section below.

The information that you submit on the order form (contact and billing information) is never shared with any third parties, including our partners (excluding partners participating in a Co-Branded site...see "Exception below").

Exception: If you arrived at the Red Knot web site from one of our Partner sites participating in a Co-Branded site (indicated by both the Red Knot logo and the Partner's logo displayed on the top of the page) then information about your purchase may, in some cases, be distributed back to the Partner site.

Accessing/Reviewing/Updating Your Customer Record Information

The ability for a customer to modify his/her information on the Red Knot web site and track an order is currently not available. We plan to make this functionality available in the future. The privacy policy will be updated when such changes are made. As a customer, you may contact Red Knot directly via phone or email to request to view or make any changes to your personal info. If you would like to view, correct and/or update your registration information, please contact:

digitalmedia@redknothawaii.com

Security

We maintain physical, electronic and procedural safeguards to protect the confidentiality and security of personal information transmitted to us using this website. To help guard your information, our website uses Secure Sockets Layer (SSL). SSL encrypts your credit card number, name and address so it is only able to decode your information. To be sure your connection is secure, look at the bottom status bar of your browser window. If you see an unbroken key or a closed lock (depending on your browser) the SSL is active and your information is secure. Most browsers offer additional security alerts as well. If for some reason you are unable to connect to our secure server, please call contact us. Upon receipt of your order inquiry, a member of our customer service department will contact you.

Links

The Red Knot web site may contain links to other web sites. Please be aware that our privacy policy does not apply to these linked sites. We encourage you to read the posted privacy statement whenever interacting with any web site.

Cookies

Our site uses cookies so that we may keep track of items in your shopping cart and to provide our visitors with a tailored user experience. With the help of cookies, we can present you with customized content and ads that will be of more interest to you. We also use cookies to remember your passwords for you so you don’t have to re-enter them each time you visit the site. You have the option of setting your browser to reject cookies. However, if certain cookies that track your purchase are rejected then we won't be able to keep items in your cart.

Our Commitment to Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our web site from those we actually know are under 13, and no part of our web site is structured to attract anyone under 13.

Opt-out Policy

If at any time after registering, you change your mind about receiving the newsletter or sharing your information with third parties, you may send your change of preference requests to:

digitalmedia@redknothawaii.com

How to Contact Us

Should you have other questions or concerns about these privacy policies, please contact:

Red Knot
Click here to contact us online

We have implemented Google Analytics features based on Display Advertising  (Google Analytics Demographics and Interest Reporting). You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings. In addition, you can use the Google Analytics Opt-Out Browser Add-on to disable tracking by Google Analytics. We will use the data provided by Google Analytics Demographics and Interest Reporting to develop the site and content around our users’ interests.

Start a Room Plan